JOB TITLE:   Associate Creative Director (Art)

REPORTS TO:  Creative Direcotr 

LOCATION:  Saratoga Springs, NY 


SUMMARY: The Patient Experience Project is a full-service, patient-centric communications agency that collaborates with the foremost disease experts, the patients themselves, to co-create authentic programs and content for patients, caregivers and healthcare professionals. The Associate Creative Director (Art) position at The Patient Experience Project,  will produce and supervise high-level, quality, core concept material and other visuals and design to acheive creative excellence on behalf of clients.  The ACD will be leading in the areas of creative development and presentation, client relations, cross-department idea generation and team creative oversight.  This role must posess superior visual conceptual skills, fastidious attention to detail, and an ability to manage small teams of creative and freelancers. A knowledge of pharmaceutical requirements/terminology or experience in pharmaceutical advertising is a plus.


  • Creates high-quality visuals and generates new and innovative ideas, alongside content partners and under the supervision of the Creative Director
  • Partners with Account, Strategy and Content Development as a key strategic partner
  • Has a full view of the strategic plan for the client
  • Develops and oversees the development of design and concepts
  • Keeps all work consistent and on brand guidelines and strategy
  • Contributes to strategic and tactical planning
  • Is a persuasive client ambassador
  • Elevates the quality of the creative product on her/his teams and brands
  • Understands the needs and motivations of an audience and how they translate across a wide range of marketing channel
  • Takes responsibility for the quality of finished mechanical/digital art and conceptual materials produced by internal and freelance artists
  • Supports the pursuit of organic and new business opportunities through research and analysis of the creative
  • Inspires professional development of staff
  • Consults with Creative Leadership, Account Service, Operations and other agency team members as necessary to achieve agency objectives.

Expected travel for Client meetings, presentations, photo and video shoots, and community/education events:  Up to 40%



  • Strong portfolio of client work, demonstrating a strong understanding of client objectives and strategies
  • Experience in digital, print, and video media with an understanding of best production practices in each
  • Ability to conceptualize and take creative lead on photo and video shoots
  • Excellent communication, presentation, and writing skills
  • Leadership abilities across teams and departments
  • Strong Decision making skills



  • Bachelor’s degree in Art, Design or creative equivalent
  • Minimum of 6-10 years advertising experience with at least some mid-level agency experience